Retaining a customer costs 5× less than acquiring one. Our AI retention models detect churn risk 45–60 days early and trigger personalized, cost-optimized interventions before the customer has decided to leave.
5–10%
Churn rate reduction
60 days
Advance warning
5×
Cheaper than acquisition
+22%
CLV uplift on retained base
Across every industry we serve, churn is the #1 preventable revenue leak.
Banking
15–20% annual churn in current accounts & credit cards
Telecoms
20–25% annual subscriber churn; ARPU erosion from plan downgrades
Insurance
Policy lapses at renewal; 30–40% of churn is price-triggered
Consumer Finance
Revolving credit disengagement; competitor balance transfers
From churn signal detection to real-time intervention — the full retention intelligence stack.
ML model trained on 50+ behavioral signals to predict churn 45–60 days in advance — with segment-level scores that tell you which customers are at risk, why, and what will retain them.
AI engine that matches each at-risk customer with the optimal retention offer — balancing intervention cost, offer acceptance probability, and long-term CLV impact.
Determines the optimal channel (SMS, email, app push, call) and message tone for each retention outreach — using behavioral patterns and historical response data.
Forward-looking CLV scoring that quantifies the long-term revenue value of each customer — enabling prioritized retention investment where it generates the highest ROI.
Detects subtle behavioral shifts — reduced product usage, declining payment amounts, competitor inquiry signals — before a customer consciously decides to leave.
API layer that delivers retention recommendations at the moment of interaction — when a customer calls to cancel, visits a branch, or opens the app with low engagement.
For a portfolio of 100,000 active customers with 18% annual churn:
Customers saved annually
10% churn reduction on 18,000 churning customers
Revenue recovered
At €1,500 avg annual CLV per customer
Cost to achieve
Avg retention campaign cost incl. platform fee
Illustrative example. Actual results vary by portfolio, product mix, and market.
Share your current churn rate and customer base size — we'll return a tailored retention ROI model within 48 hours, no commitment required.
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